Suryodaya Urja management is committed to providing proper after sales services to all its customers as far as possible. Customer satisfaction cannot be achieved without strengthening after sales services especially when we are dealing with Power Supply System and electronic devices.
Suryodaya Urja provides free maintenance services to all of our customers for two years. The quality of maintenance service will not be compromised at any cost. All our customers will receive periodic visit by our service engineer / technician in every six months. There will be regular telephone inquiry about the solar system.
In case of Complains a standard procedure is followed to note down the problem and rectify the same. As far as applicable, instructions are given over the telephone to rectify minor problems. If not solved, site visit by our service engineer / technician is arranged as early as possible.
In case of Warranty Claim of any product, Suryodaya Urja will strictly follow its warranty policy and all the defective products will be repaired or replaced as per the rules.
Suryodaya Urja trains its customers for regular operation and minor troubleshooting of Solar System and its components. Suryodaya Urja will provide an efficient USER’S MANUAL especially designed for the Solar System. The manual also covers the details about the solar system.